Return Policy

Returns only within 30 days of purchase in new condition and original package with all parts. Returns not accepted if MAC address sticker on bottom of hub removed or damaged. Customer pays for return shipping. The refund will be for the amount of the purchase not including shipping charges. A restocking fee will apply if the return is not in new condition, in original package with all parts. Shipping charges are non-refundable.

Contact orders@hubitat.com for instructions. Please include your order number.